Frequently asked questions.

Everything you need to know about Hey Dad.

How do my kids watch?

You create a code for your kid through the app and share it with them. That code is tied to your account and gives them access to view the videos you’ve unlocked for them. A dedicated kids app is on the roadmap; for now they can use the same app with a child-mode view.

What happens when a dad dies?

Every video you’ve recorded stays accessible to your children on the unlock schedule you set. Hey Dad is built so your story keeps reaching them long after you’re gone. You can designate a trusted family contact in settings to manage account access if needed.

Will there be a kids app?

Yes — a dedicated kids app is on our roadmap. It will be a simpler, safer interface designed for children to watch unlocked videos without parental controls or recording features.

Is there a Hey Mom?

Hey Mom is on our roadmap. The long-term vision for Hey Dad is connecting entire families — moms, dads, grandparents, anyone who wants to leave their voice for the next generation. Hey Dad came first; the rest of the family is coming.

What happens to the videos if I cancel my subscription?

Your videos remain stored. You’ll lose the ability to record new videos and schedule new unlocks, but existing scheduled videos will still unlock to your kids on time. You can reactivate anytime to resume recording.

Why are my videos taking a long time to upload?

Upload speed depends on your internet connection and video length. A 5-minute HD video typically uploads in 1–3 minutes on wifi. If uploads are consistently slow, try recording shorter videos or uploading on wifi rather than cellular.

How do I contact support?

Email support@heydad.pro and we’ll respond within 24 hours.

Is Hey Dad private and secure?

Yes. Your videos are stored encrypted, only accessible to you and the family members you specifically grant access to. We do not share, sell, or analyze your video content. Authentication is handled through industry-standard secure protocols.

Can I schedule videos to be delivered in the future?

Yes — that’s the heart of what Hey Dad does. You can unlock videos now, at a specific age (like 13 or 18), on a milestone (graduation, wedding day), or on an exact date.

Do I need to record long videos?

No. Some of the most meaningful videos are 30 seconds. Record what feels natural — a quick “I love you” matters as much as a 20-minute life lesson.

Can grandparents use Hey Dad too?

Absolutely. Hey Dad works for any family member who wants to leave videos for the next generation. Grandparents, moms, aunts, uncles — anyone.

Can I download or save my videos?

Not yet — saving your videos to your device is on the roadmap.

What kinds of videos should I record?

Anything you’d want your kids to hear from you. Life advice, family stories, faith conversations, “happy birthday” messages for future birthdays, your reaction to becoming a dad. There’s no wrong answer.

Can I share videos with multiple children or family members?

Yes. When you create a video, you choose which child or family member it’s for. You can assign one video to multiple kids.

Is Hey Dad only for fathers?

No. The name reflects the original inspiration, but Hey Dad is for any parent, grandparent, or family member who wants to leave video messages for the people they love.

What devices does Hey Dad work on?

iPhone (iOS 15+) and any modern web browser at heydad.pro. An Android app is on the roadmap.

Why was Hey Dad created?

To give fathers a way to share their love and wisdom and pass it down to their kids — no matter what. Life is unpredictable. Hey Dad makes sure your voice keeps reaching them.

Can my kids respond to videos?

Not currently. Hey Dad is built as one-way — your voice to them. Two-way video conversations may come later, but the core experience is preserving your messages for them.

What if I’m not good on camera?

Most people aren’t. The kids watching won’t care about your camera presence — they’ll care that you showed up. Don’t overthink it. Hit record, talk like you’re talking to them, stop. The imperfections are part of what makes it real.

How much storage do I get?

Unlimited. Record as much as you want — there’s no cap on how many videos you can store or how long they can be.

Can I use Hey Dad to pass down faith and family values?

Yes — many families use Hey Dad specifically for this. Record your testimony, talk about what you believe and why, share family traditions, leave scripture or prayers for your kids to hear later. Faith and values were core to why Hey Dad was built.

How quickly should videos upload?

Most videos upload within 1–3 minutes on wifi. You’ll see a progress indicator. The video is safe even if you close the app — uploads resume when you reopen.